Uncategorized

AskAway Refresher Session -- Watch the Screencast

On September 10, BC ELN hosted an online refresher session for AskAwayers from participating libraries. We tested our knowledge of AskAway functions (do you know the difference between a Qwidget and a full screen interface?) and discussed a handful of brand new transcripts.

You can watch the hour-long screen cast at http://www.eln.bc.ca/askaway/index.php?page=refresh.

It's a great refresher for anyone who has used AskAway in the past, and you are guaranteed to learn something new!

- Kat

BC ELN

Update re: Qwidget Issues

Most libraries have now updated their Qwidgets, so the only patrons that might still be experiencing the repeating librarian messages are the ones from the following sites:

BCIT
Northwest Community College
University of the Fraser Valley

We're working with these sites to get the Qwidgets updated ASAP.

- Sunni
BC ELN

Public Library AskAway Virtual Reference Service Will Close June 30th, 2010

The following press release went out yesterday to the BC library community. We are very saddened by this news from our public library colleagues.

Post-secondary AskAway remains in place, and we are in the process of developing strategies to manage the impact of the public library service closure.

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