Askaway is an
anonymous service.
Personal information stored in the
United States may be accessible to authorities under the USA
Patriot Act. In order to protect your personal information, the BC
Freedom of Information and Protection of Privacy Act states that
personal information may not be stored on servers located in the U.S.
withoutyour authenticated permission.
“Authenticated” means you would have to enter some
kind of unique login and password– we felt this would be a
barrier to service. Therefore, we provide this service without asking
for, or collecting, any of your personal information.
Transcripts of Askaway sessions are
temporarily stored on the QuestonPoint server in the United States and
are only maintained for service evaluation and analysis.
Conditions of service are:
- They can be e-mailed to the user as
a record of the session and a reminder of resources consulted
- They can be used to monitor and
improve the overall quality of service
- They can be mined for aggregated
statistical data such as the number of questions received and the
average length of sessions
- They can be referred to in research
papers, articles, and presentations (in which cases, any personal
information inadvertently contained will be stripped from the
transcripts before use)
Askaway staff may transmit electronic
documents or text from proprietary databases. All copyright
restrictions associated with these databases apply. In addition,certain
restrictions will apply to licensed databases for non-library card
holders.
As part of an Askaway session,
users may be directed toward web sites on the Internet beyond their
Library. These sites may have privacy policies different than those of
the Library, and users are encouraged to examine those policies
carefully if they have privacy concerns.
Askaway assumes no responsibility for
any direct or indirect damage arising from the use of its connection
to Internet services. By clicking "connect" to access the system you
are consenting to the conditions outlined in this document.
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